Christopher VanHorn

Ithaca, NY 14850
(607) 257-6750
cvanhorn@happicow.com

  Objective
A position that allows me to utilize and expand on my knowledge of technology.
Open to travel and/or relocation.
  Summary
- Experience troubleshooting an enterprise class Cisco based WAN
- Domain Administrator for a multi-location Windows 2000 domain
- Over six years of experience in PC and network troubleshooting
  Experience
8/2002 to present Cornell University Ithaca, NY
Programmer/Analyst II - Computer Support Specialist
Responded to employee requests for PC maintenance and repairs. Domain administrator on a multi-subnet, multi-location Windows 2000 domain. Configured and maintained IIS, MS Project, MS SQL, printing, file sharing, and email servers. Monitored and maintained server and desktop backups. Secured a number of LANs with Cisco PIX firewalls. Worked with customers to meet their computing needs on a daily basis.
4/2001 to 8/2002 Rutgers University Piscataway, NJ
Student Telecommunications Analyst
Worked in support of the Backbone Operations Group. Daily tasks included receiving, conducting inventory, preparing, deploying and troubleshooting Cisco brand routers and switches. Worked with the group to deploy an OC-48 DPT SONET ring to increase the capacity of the 60,000 user network, install and test the university firewall, and relocate existing equipment to the new backbone. Experienced with Cisco router series 1600 thru 12000, and switch series 1900 thru 6500. Wrote a program to easily upgrade the IOS on multiple Cisco routers and switches using SNMP.
4/1999 to 4/2001 Environmental and Occupational Health Sciences Institute Piscataway, NJ
Senior Computer Support Technician
Responded to employee requests for PC maintenance and repair. Maintained the TCP/IP and IPX based LAN. Designed and implemented an integrated employee work-order and inventory database with a web based JSP front-end and a SQL back-end. Designed various Microsoft Access databases. Recommended and ordered computer equipment for the building. Created a process for quick installation and upgrade of PCs running Windows 98/NT/2000. Re-engineered the student computer lab workstations to be reconfigured by power cycling the machine which reduced the number of support calls.
  Education
9/1998 to 5/2002 Rutgers University New Brunswick, NJ
B.S. in Computer Science and a minor in Psychology
  Certifications
Cisco Certified Network Associate (CCNA)
Microsoft Certified System Administrator (MCSA)
CompTia Security+
  Activities
Rutgers Student Linux Users Group - President / Co-founder
Somerset Air Service - Student Pilot w/ 35 hours flight time
  Skills
Applications: Word, Excel, Access, PowerPoint, Visio, WordPerfect, PhotoShop, Acrobat, Tivoli, Citrix
Programming: Java, JSP, HTML, SQL, Perl, Bash, Visual Basic
Operating Systems: Microsoft Windows (all versions), Solaris, Linux, Novell 3.11
Networking: All Cisco brand devices, Ethernet, 16/4 token-ring, T1, DS3, OC-3, OC-48, ATM, SONET, DPT/SRP, DHCP, DNS, SNMP, PPP, TCP/IP, UDP/IP, IPX/SPX, OSPF, BGP, RIP